What exactly is coaching?

In short, coaching is a facilitated dialogue and reflective learning process.   It’s a conversation, but a structured, goal orientated conversation.   A coach acts as your personal facilitator; guiding (without influencing) your thought process to identify and remove obstacles in your way, create new options and solve your own problems.


How can a coach help me solve my problems?

A coach will increase your awareness of your own thinking patterns and behaviours, revealing new choices to you that you hadn’t previously considered.   Solving problems requires making decisions.  Working with a coach will improve the quality of your decision making


Can coaching help me learn to be a better  manager?

In the past 5 years the coaching profession has become the No 1 professional development favoured by corporations, leading businesses and entrepreneurs, to achieve their cultural, business and people related priorities.


Does coaching need to be conducted face to face?

Not at all, remote coaching is commonplace.  Coaching sessions can be conducted via phone or Zoom video conferencing.


Do I need special software to have a video coaching session?

All you need is a laptop or computer with a webcam.  You don’t need any special software.  We will send you a link in a calendar invite, and all you have to do is click on the link and follow the instructions.


How do I access the resources in each module?

Once you’ve decided which modules are most relevant for you, contact us at info@masksandmirrors.co.uk to arrange your free exploratory session.  We will then ask you a few questions to make absolutely sure we can help you before emailing the resources over to you.


Can I just purchase the resources and not the coaching?

We have purposely paired the resources with coaching sessions so that you can get the most from your learning guides and apply what you learn immediately.  This combination accelerates the rate of learning and development.


I have a specific issue I need help with and don’t want to purchase a whole training programme.

Our modules work entirely on a standalone basis so you only purchase what you need, when you need it.  Each module targets a specific area of management, leadership or personal development, which, experience has taught us, are the most common issues our clients want to discuss.   


I can’t see a module that fits with what I want.

If you can’t see what you’re looking for, please do book a free exploratory session and we can consider how else we can support you.  It may be our On Demand Coaching service would be appropriate, but let’s chat first and discuss your needs.